Operations
Think Tank Tutors
Educational operations at coordinated scale
The problem
Coordinating 150+ mentors against thousands of learning modules breaks down the moment scheduling, compliance, and delivery quality depend on one person remembering everything.
What I did
- 01
Wrote compliance SOPs so mentor onboarding and conduct standards were enforceable, not implied
- 02
Built instructional delivery workflows that made module progress legible at a glance
- 03
Automated recurring communications to remove manual coordination overhead
Outcome
2,400+ learning modules delivered
150+ mentors coordinated under a documented operating standard
Built with
- Google Workspace
- Automation
- SOP Design