← Selected Work

Operations

Think Tank Tutors

Educational operations at coordinated scale

The problem

Coordinating 150+ mentors against thousands of learning modules breaks down the moment scheduling, compliance, and delivery quality depend on one person remembering everything.

What I did

  1. 01

    Wrote compliance SOPs so mentor onboarding and conduct standards were enforceable, not implied

  2. 02

    Built instructional delivery workflows that made module progress legible at a glance

  3. 03

    Automated recurring communications to remove manual coordination overhead

Outcome

  • 2,400+ learning modules delivered

  • 150+ mentors coordinated under a documented operating standard

Built with

  • Google Workspace
  • Automation
  • SOP Design